Privacy Policy

Effective Date: June 1, 2025
Reef Cyber Security Inc. (“Reef,” “we,” “us”) respects your privacy and is committed to protecting it through this policy.

1. Information We Collect

We collect the following personal and technical information:

  • Names, addresses, emails, and phone numbers
  • Payment information
  • Device/network data (e.g., IP address, hostname)
  • Passwords (only as needed for service provisioning or troubleshooting)

2. How We Collect Information

Information is collected through:

  • Quote and contact forms
  • Security and onboarding assessments
  • Website cookies and analytics
  • Support requests and service tools

3. How We Use Your Information

We use your data to:

  • Provide and improve services
  • Communicate regarding support, billing, and updates
  • Process payments and manage accounts
  • Conduct assessments and fulfill compliance requirements

4. Sharing with Third Parties

We may share information with:

  • Billing providers (e.g., Stripe, QuickBooks) for payment processing
  • Email platforms (e.g., Microsoft 365, Google Workspace) to manage user accounts
  • CRM systems for communication and marketing

We never sell your personal data.

5. Data Retention

We retain client information for 3 months following service termination or account closure, unless otherwise required by law.

6. Your Rights

You may request:

  • Access to your personal data
  • Corrections to inaccurate data
  • Deletion of your data (except where retention is legally required)

To submit a request, email us at legal@reefcybersecurity.com.

7. Security

We use administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or misuse.

8. Updates to This Policy

We may revise this policy periodically. Updated versions will be posted at https://reefcybersecurity.com/privacy-policy.